Refund policy
Return and Refund Policy
Thank you for shopping with Vestor Gear. We take pride in the quality of our intentional apparel. Because we work, print, and produce our items at times with a 3rd party, we enforce a strict All Sales Are Final policy. * Exchanges are only offered on a case-by-case bases.
Please review the details of our policy below before making a purchase.
All Sales Are Final
Across our store, all sales are final. We do not offer cash refunds or standard returns for buyer's remorse, incorrect sizing choice, or a change of mind. We may however offer an exchange. We encourage you to review sizing charts and product descriptions carefully before completing your order.
*Exceptions & Damaged Items (Case-by-Case)
Your satisfaction is incredibly important to us. If your item arrives defective, damaged, or if you received the incorrect product, please inspect your order immediately upon arrival and contact us within 7 days of delivery.
To report a damaged or incorrect item:
1. Email us at support@vestorgear.com.
2. Include your order number and clear photos of the damage or the incorrect item received.
We review these issues on a strict case-by-case basis. If we evaluate the issue and determine a remedy is warranted, we will issue you an exchange and/or a store credit toward a future purchase. We do not issue cash or credit card refunds.
Exchanges
The fastest way to ensure you get what you want is to reach out to us regarding your damaged item. If an exchange for a replacement item is approved due to a manufacturing defect, we will provide instructions on how the replacement will be handled.
Contact Us
For any questions regarding our policy or your specific order, please always feel free to reach out to our team at support@vestorgear.com.