Shipping policy
Thank you for shopping with Vestor Gear! We are dedicated to delivering our intentional apparel to you as quickly and securely as possible. Please review our shipping practices below.
1. Scope of Shipping
Vestor Gear operates and ships strictly within the United States. We do not offer international shipping at this time.
2. Physical Products (Apparel & Printed Goods)
Because our collections are produced and printed with the utmost care, please allow time for processing and transit.
• Processing Time: Orders are typically processed, packed, and prepared for shipping within 3 to 5 business days (excluding weekends and major holidays).
• Transit & Delivery: Once processed, your package is handed off to our carrier (such as USPS, UPS, or FedEx). Standard shipping transit times generally take 3 to 7 business days to arrive at your doorstep, depending on your location, and iclinent weather.
• Shipping Rates: Shipping charges for your order will be calculated and displayed clearly at checkout.
3. Shipment Confirmation & Tracking
Once your physical order has been handed over to the carrier, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will become active and trackable within 24–48 hours.
4. Damages, Loss, and Carrier Delays
• Title and Risk of Loss: Once your order is transferred to the shipping carrier, the legal title and risk of loss stays with the carrier.
• Carrier Delays: While we do everything we can to get your items to you quickly, Vestor Gear is not liable for shipping delays caused by carrier backlogs, severe weather, or events outside of our control.
• Damaged Items: If your product arrives physically defective or damaged during transit, please take clear photos immediately and refer to our Return and Refund Policy to request a case-by-case review within 7 days of delivery.
5. Incorrect Shipping Addresses
Please verify your shipping address carefully before completing your order. We process orders quickly and may be unable to update your address after an order is finalized. Vestor Gear is not responsible for packages that are lost or delivered to the wrong location due to an incorrect address provided by the customer.
Contact Us
If you have any questions about your shipment, order tracking, or your delivery status, please reach out to our team at support@vestorgear.com.